Privacy notice
Security
We use SSL encryption site-wide (provided by Comodo) to protect your personal data while shopping at overlapse.com – and we do not collect or store any of your financial information.
Shop currency
Our shop account is based in the UK but payments are currently accepted in GBP and USD depending on your location.
Payment
All payments are securely processed by Stripe (for credit and debit card payments)
and PayPal (for credit and debit card payments, or PayPal account funds)
Order receipt
You will receive your order receipt by email immediately after completing your payment.
Thank you!
Shipping
Our flat rate shipping prices are intended to keep our books affordable and accessible. Note that if you order more books, you’ll save more on shipping fees! You are able to check shipping prices in your basket before proceeding to the checkout.
Orders ship from either the UK or USA.
Please note that some items may ship separately.
We will ship items as they become available (ie. for pre-orders)
Orders are usually posted within five days of receipt (with the exception of pre-orders which ship in the timeframe estimated on the item page). If an unexpected delay occurs prior to shipping your order, we will notify you as soon as possible of the circumstances. In extremely rare cases if we are unable to fulfill your order, we will promptly issue a refund.
You will receive a notification by email once your order has shipped.
Time estimates for standard delivery are:
UK Royal Mail: 1–3 business days from posting dependent on your selected service
Europe: 6-10 business days from posting, however on rare occasions this may take up to 30 days
USA USPS Media Mail: 5-7 business days from posting / USPS Priority Mail: 2-4 business days
Canada: 7-10 business days from posting
Worldwide: 7–21 business days from posting
If you have a special shipping request, please contact us and we’ll absolutely do our best to assist you!
Customs Duty and Taxation
Please note that books are zero-rated for tax in the UK, and orders placed from outside the UK may be subject to customs charges, taxes or duty levied by customs authorities in your selected shipping country. Overlapse cannot be held responsible for any charges assigned to the recipient by authorities in these countries.
Trade orders for bookshops
Please email us directly for UK/EU/USA and worldwide.
UK/EU: email Public Knowledge Books / See website
JAPAN: email Yukihito @ IACK
Questions or feedback?
Should you encounter any issues while ordering or want to send us a note, please email us at info@overlapse.com